Job Description: The Customer Service Representative supports customers by handling inquiries, processing orders-primarily received through email-and resolving issues in a professional and timely manner. This role requires strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment. Responsibilities include managing customer emails and calls, entering and tracking orders, providing product information, and coordinating with internal departments to ensure accurate and on-time order fulfillment.

Requirements:

• 1-3 years of customer service experience
• Manufacturing industry experience required
• Aerospace industry experience preferred
• Work stability strongly preferred
• Strong written and verbal communication skills
• Proficiency in Microsoft Office
• Experience with Sage 100 (Sage100) preferred
• Familiarity with ERP or order-processing systems is a plus

Duration: t-h

Salary: $20-$22

Environment: Friendly and collaborative team, must be able to multi-task and handle various job duties

Parking: Included

Hours: Full-time, on-site, 40 hours, M-F 8:00am-4:30pm

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.